Privacy Policy

Information We Collect

zantherovalin collects information to provide you with exceptional contemporary dance education experiences. We gather this information through various means when you interact with our programs, website, and services.

Information You Provide Directly:

• Contact details including name, email address, phone number, and mailing address
• Dance experience background, skill level, and specific interests in contemporary movement
• Program enrollment information and preferences for class times and instructors
• Payment information processed securely through third-party processors
• Health considerations relevant to safe dance practice and physical limitations
• Communication preferences and feedback about our programs
• Emergency contact information for program participation safety

Automatically Collected Information:

• Website usage data including pages visited, time spent, and navigation patterns
• Device information such as browser type, operating system, and screen resolution
• IP address and general location information for security and service optimization
• Cookies and similar technologies to enhance website functionality

How We Use Your Information

Your information helps us create personalized dance education experiences and maintain the highest standards of service. We use this data responsibly and only for purposes that directly benefit your learning journey.

1. Program Administration: Managing your enrollment, class schedules, and communication about program updates or changes that affect your participation.
2. Personalized Learning: Tailoring instruction methods and providing feedback that matches your skill level and artistic goals in contemporary dance.
3. Safety and Wellness: Using health information to ensure safe practice environments and modify activities when necessary for injury prevention.
4. Communication: Sending relevant updates about schedules, special workshops, performance opportunities, and educational resources.
5. Service Improvement: Analyzing usage patterns and feedback to enhance our programs, facilities, and teaching methods.
6. Legal Compliance: Meeting regulatory requirements and protecting the rights and safety of all participants in our programs.

Information Sharing and Disclosure

zantherovalin values your privacy and limits information sharing to essential service providers and legally required disclosures. We don't sell personal information to third parties for marketing purposes.

We Share Information With:

• Service Providers: Payment processors, scheduling software providers, and email communication platforms that help us deliver our services securely.
• Healthcare Professionals: With your consent, we may share relevant health information with qualified practitioners who provide movement therapy or injury prevention services.
• Performance Partners: When you participate in showcases or collaborative projects, we share necessary contact information with venue coordinators and partner organizations.
• Legal Authorities: When required by law or to protect the safety and rights of our community members, we comply with legal requests for information.
• Emergency Contacts: In case of medical emergencies during programs, we contact the emergency contacts you've provided.

Security Measures and Data Protection

Protecting your personal information is a priority that influences every aspect of how we handle data. Our security measures combine technical safeguards with operational procedures designed to prevent unauthorized access.

Technical Security Measures:

• SSL encryption for all data transmission between your device and our servers
• Secure database storage with regular backups and access controls
• Regular security audits and vulnerability assessments of our systems
• Multi-factor authentication for staff accessing student information
• Firewall protection and intrusion detection systems monitoring our networks

Operational Security Practices:

• Staff training on privacy protection and proper handling of student information
• Limited access policies ensuring only authorized personnel can view your data
• Regular review and updating of security procedures to address new threats
• Secure disposal of physical documents containing personal information
• Incident response procedures for addressing any potential security breaches

While we implement comprehensive security measures, no system is completely immune to risks. We encourage you to protect your account information and report any suspicious activity immediately.

Your Privacy Rights

Under Australian privacy laws, you have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

1. Access Right: Request copies of personal information we hold about you, including how we obtained it and how we use it.
2. Correction Right: Request updates or corrections to inaccurate or incomplete information in our records.
3. Deletion Right: Request removal of your personal information when it's no longer necessary for the purposes we collected it.
4. Portability Right: Receive your personal information in a structured, machine-readable format for transfer to another service provider.
5. Objection Right: Object to processing of your information for direct marketing or other purposes based on legitimate interests.
6. Consent Withdrawal: Withdraw consent for processing activities that require your explicit agreement.

How to Exercise Your Rights:

Contact us using the information provided at the end of this policy. We respond to requests within 30 days and provide clear explanations when we can't fulfill specific requests due to legal or operational requirements.

If you're unsatisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and understand how our services are used. These tools help us provide personalized content and improve our platform's functionality.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality, security, and your ability to navigate our platform and access secure areas.
• Performance Cookies: Collect anonymous information about how visitors use our website to help us improve its performance and user experience.
• Functional Cookies: Remember your preferences and choices to provide personalized features and content.
• Marketing Cookies: Track your activity across websites to deliver relevant advertising and measure campaign effectiveness.

We also use web beacons and pixel tags in our email communications to understand engagement rates and improve our messaging. You can opt out of these tracking methods by adjusting your email client settings or unsubscribing from communications.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information and legal requirements.

Retention Periods:

• Student Records: Maintained for seven years after program completion to support transcript requests and continued education verification.
• Financial Information: Kept for seven years as required by Australian taxation and business record requirements.
• Marketing Communications: Retained until you unsubscribe or request deletion, with engagement data kept for up to two years.
• Website Usage Data: Stored for up to 26 months to analyze trends and improve user experience.
• Health and Safety Records: Maintained for seven years to support ongoing duty of care and emergency response needs.

International Data Transfers

Some of our service providers operate outside Australia, which means your personal information may be transferred to and stored in other countries. We ensure these transfers meet Australian privacy standards through appropriate safeguards.

Countries Where Data May Be Transferred:

• United States: Email service providers and payment processors operating under Privacy Shield or equivalent protections.
• European Union: Cloud storage and data analytics services operating under GDPR compliance standards.
• New Zealand: Related educational institutions and collaborative program partners with equivalent privacy laws.

All international transfers include contractual safeguards requiring service providers to protect your information according to Australian privacy standards. We regularly review these arrangements to ensure continued compliance.

Policy Updates and Changes

We periodically update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Significant changes are communicated through email and website notifications to ensure you stay informed about how we protect your information.

Minor updates, such as clarifications or administrative changes, take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about our privacy practices.

Previous versions of this policy are available upon request if you need to reference historical practices or understand changes that have occurred over time.